What's newElin Gunnarsson|2023-03-06New update in Teams Connect – line-state from the PBXToday, businesses rely heavily on technology to improve collaboration and communication between team members and...2 min
BlogElin Gunnarsson|2023-02-13Celebrating two years of our Billing Management PortalTwo years ago, Dstny introduced our Billing Management Portal, or BMP as we often call it. This carrier grade billing...2 min
BlogElin Gunnarsson|2023-01-13FAQ-Bot adds new integration – InstagramAs social media continues to play a crucial part in how companies interact with their customers, it’s more important...1 min
BlogElin Gunnarsson|2022-12-162022 – A year of DstnyThis year is slowly coming to an end, and what a year it has been! On the 24th of February this year, we launched the...3 min
BlogElin Gunnarsson|2022-10-11What is Operator Connect?There has been a lot of talk about Operator Connect lately, and for those who are active in any communication business,...4 min
DestiniansElin Gunnarsson|2022-09-14Hylke Huys – a journey through DstnyFrom Account Manager to Marketing Manager, to Customer Experience Manager, to Group Customer Experience Director. At...6 min
BlogElin Gunnarsson|2022-08-28Self-service – why you simply cannot overlook itWhen I think about self-service I picture an angry mob, walking around with placards yelling: “What do we want?! More...3 min
BlogElin Gunnarsson|2022-08-14Create an amazing CX strategy – 7 things to keep in mindWhy should you have a Customer Experience strategy at all? Well, in a market environment that’s more and more...5 min
BlogElin Gunnarsson|2022-08-07How to create and shape the perfect bot – 5 things you should not...It’s not uncommon to encounter an AI bot that feels stiff and rigid. You know, the ones where you’re almost afraid of...3 min
BlogElin Gunnarsson|2022-06-25All companies should have an AI bot as a colleagueI’ve said it before, and I’ll say it again; Customer Experience is everything! Okey, well not everything. But it is a...3 min
