Call2Teams Go

Native Teams calling made easy for cost-sensitive markets

Leveraging the popularity and power of Microsoft Teams is now one of the leading ways in which Providers, Resellers and Distributors generate value for their customers and quickly generate revenue for themselves.

As an add-on to the world leading Call2Teams integration, Call2Teams Go allows businesses to get calling in Teams with one Teams Phone license per tenant, not per user. 

Start your Call2Teams Go journey
Call2Teams Go
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A cost effective Teams voice integration, now simpler than ever

Call2Teams Go is a world-class, cloud-based middleware that connects existing virtually any existing telephony system to a Microsoft Teams client, without the need to add additional licenses for each user. All they have to do is simply click to dial.

100% Teams native

Native means something a little different to us.

Unlike a cross-launch, with Call2Teams Go every action and voice experience stays within Teams. This allows businesses to retain the full value of the platform. This includes:

  • Native connectivity and QoS attributes - It's a true Teams call
  • Native interaction with other Teams users
  • Native ability to move devices within a Teams call
  • Native call history and voicemail
  • Contact and call management
  • Call recording and transcription
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Lower costs for your users and an improved cost of ownership for you

  • Voice-enables Teams with simpler licensing requirements
  • Simpler licensing management
  • Is self-service in the Call2Teams portal
  • Comes with effortless installation, no operational disruption

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Why Call2Teams Go?

The only truly native client companion for Microsoft Teams.

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Native to Teams

Call2Teams Go works within and enhances the core Teams platform, by providing a rich, native calling experience.
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Enrich your proposition

Call2Teams Go provides multiple modes to create competitive advantage and give options on Go-to-Market speed.
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Expand your Markets

Using Call2Teams Go can help unlock markets and customers otherwise unreachable due to cost barriers.
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Reduce churn

Defend your customer base from moving to Teams with a solution that provides an even richer Teams Integration.
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Cost of ownership

Reduce costs and keep core voice calling capability without the addition of unnecessary licenses.

Call2Teams Go is a true value add

From service providers to end users – everyone benefits.

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Partners

Differentiate your offering with a Teams native voice integration that performs for most use cases and is perfect for cost sensitive industries and verticals

A competitive differentiator

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End Customers

All the voice calling quality and capability a business needs, with no implementation burden on IT teams and no additional unnecessary licenses required.

Native voice, without the complexity

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End Users

A seamless telephony experience, enabling users to make and receive PSTN calls natively, without the need to switch out of Teams.

Business as usual

All the core features you would expect

from a native Teams experience

Integrated Dial Pad

  • Enter number in any format
  • Use keyboard or mouse to enter number
  • Click to call or press enter on keyboard
  • Backspace or clear number entered in dial pad
  • ‘My number’ clearly indicated in dial pad

Active Management

  • Transfers – Blind & Consultative transfers to Teams users and blind transfers to PSTN. Type a number or search for a contact
  • Hold/Resume – Hold the active call and resume when ready
  • 1-1 Call Recording, transcription and closed captions
  • Multiway calling including call recording and transcription
  • Active call management with Call2Teams Go is easily performed across desktop, browser and mobile

Powerful Contacts List

  • Full name and number in contacts list
  • Contacts reflects Outlook contacts
  • Add contacts within Call2Teams Go – these will populate your Outlook contacts
  • Edit and Delete your contacts made in Call2Teams Go
  • Make a call straight from contacts
  • Search contacts by name or number

Powerful Call History

  • Search call history by name or number
  • Filter by missed, incoming and outgoing calls
  • Call directly from contact / number in call history
  • Calls filtered by day – today, yesterday, older

Teams calling made easy

Enrich your proposition and expand your addressable market
By offering a cost-effective Teams calling solution you gain an avenue into new markets, quick GTM and a richer proposition that will truly differentiate you from your competition.
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