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Digital enablers
We equip Service Providers with the tools to manage, provision, and bill our products. ConnectMe also serves as a central gateway, providing easy access to Dstny products.
Our digital enablers
The Dstny Digital Enablers, empowers Service Providers to harmonize, synchronize and integrate Dstny products and solutions.
ConnectMe
ConnectMe is the single entry-point interface for the end-user to reach the services provided through Dstny.
SMP
Our Service Management Portal is our multi-tier enabler, helping Service Providers, their partners and the end-customers manage users, services and companies, in one interface.
ConnectMe
Simplifies the lives of the end-users
Delight your end-users with one single point of entry to their Dstny Powered products. With a fully brandable interface and meticulous attention to user-friendliness, ConnectMe will not only serve the needs of today, but also the future.
The benefits of ConnectMe
Fully brandable interface
Make ConnectMe a seamless part of your proposition, following your brand.
Fast, reliable and secure
It runs immediately and is always “on”, based on the best cloud-based technology.
Continuous evolution
Built for easy integration and brings regular updates, future-proofing your proposition.
Communication made easy
Through our interactive communication tools, we bring employees and customers closer together. We are committed to making it easy to interact, share, learn and teach, through the channel you choose to use. That is why we provide Unified Communications as a Service. Our tools are natively mobile-first, locally adaptable, easy to use, and easy to integrate. As a result, we simplify peoples everyday lives.
Key features of ConnectMe
For companies with ACD Groups, it is easy for both agents and supervisors to manage these, in ConnectMe.
We have integrated our powerful analytics functionality for end-user admins directly into the ConnectMe interface, revolutionizing the way our users gain valuable insights.
Handle calls, both inbound and outbound, through the intuitive and WCAG compliant interface. Of course, with high sound quality, regardless of what device is being used.
With ConnectMe, end-users don’t need to use other interfaces to communicate and collaborate with piers. Chat, directly from the interface.
Broaden you proposition by providing an Omnichannel product to your market. Agents can monitor and handle incoming chats from channels such as Facebook, Twitter, WhatsApp, or a webpage.
SMP
Service Management Portal
SMP is our fully brandable, multi-tier portal for handling resellers, end-customer companies and end-users. From this portal, you as a Service Provider can manage the entire Dstny eco-system, in a time-effective and intuitive way.
The benefits of SMP
Delivery teams
Simplifies the lives of the delivery teams by providing a smoother and quicker way to onboard new customer.
Support teams
Simplifies the lives of the support teams by providing a smoother and quicker way to manage end-customers.
Recruitment
Broadens recruitment pool by taking away needs for complex technical knowledge and shortens employee onboarding time.
Visualize
Visualizes the solution and the value of the solution for the end-customer, reducing support demands and creates stickiness.
Increase loyalty
Creates a possibility to increase reseller loyalty and the possibility to upsell by providing a completely digital journey.
Multi-teir portal
Service Providers can handle Resellers, Resellers can handle end-customers, end-customer admins can handle users, all in one user-friendly interface.
Service Providers
Create organizations and Resellers, administrate commercial offerings, provision and upsell add-ons, support customer and resellers.
Resellers
Onboard and support new customers, while at the same time developing existing customer accounts with digital up-sales.
End-customer
Delight end-customers with a user-friendly interface to manage their service and users, built to continuously be improved and adopted to chaining customer needs.
Let's get in touch
Would you like to know more about our offers towards Service Providers? Fill in the contact form to get in touch with our advisory team.