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UCaaS
Frequently asked questions
Dstny UCaaS (Unified Communications as a Service) is a cloud-based solution that integrates various communication and collaboration tools, including voice, messaging, and conferencing, into a single platform for businesses.
Brand, launch, grow. Dstny UCaaS gives you the opportunity to customize the solution to your own brand. You will have full go-to-market control and support from us all the way. Scale at your own pace, depending on your B2B market needs.
Dstny UCaaS operates through the cloud, providing users with seamless access to communication tools via the internet. It integrates with existing business applications and can be accessed from various devices, ensuring consistent and reliable communication.
Dstny UCaaS is designed with robust security measures, including data encryption, secure access controls, and compliance with industry standards to protect user data and communications.
The implementation process involves assessing business needs, planning the deployment, configuring the system, migrating data, and training users. Dstny provides support throughout the transition to ensure a smooth setup. Everything is set up through the Service Management Portal (SMP) to be efficient and easy for all parts.
Dstny offers comprehensive support for UCaaS users, including technical assistance, user training, and ongoing maintenance to ensure optimal performance and user satisfaction.
Dstny UCaaS includes a variety of features designed to enhance communication and collaboration. Key features include:
ConnectMe: Provides call capabilities as a lightweight communication tool.
Mobile for iOS/Android: Ensures seamless communication on mobile devices.
Teams Connect: Integrates with Microsoft Teams for enhanced collaboration.
Desk Phones: Supports configuration with desk phones.
Analytics: Offers insights and data analysis.
CRM Connect: Facilitates customer relationship management integration.
Omnichannel: Enables the Digital Channels view on ConnectMe for a unified communication experience.
Call recording: Compliant and secure premium call recording capabilities.
These features are organized into different bundles to cater to various business needs, ensuring flexibility and scalability.
Dstny UCaaS is suitable for businesses of all sizes that do not require custom implementations. Its inherent flexibility and scalability make it an excellent choice for companies regardless of their size.
Dstny UCaaS can integrate with a wide range of existing business applications, enhancing workflow and ensuring seamless communication across platforms.
To get started with Dstny UCaaS, you can contact Dstny for a consultation to assess your business needs, plan the implementation, and begin the deployment process tailored to your specific requirements. (CTA)